PRIVACY POLICY

Effective Date: September 12, 2025

Thank you for visiting the website of Thunder from Down Under. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.thunderfromdownunder.com].

We are committed to complying with privacy laws applicable in Australia as well as the European Union’s General Data Protection Regulation (GDPR) and the UK GDPR. Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access or use the Site.

Affirmation of Consent

By accessing and using the Site, you acknowledge that you have read and understood this Privacy Policy. Certain processing activities (such as cookies or marketing) require your explicit consent, which we will request separately.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our Site, such as your name, email address, phone number, billing details, or other information you choose to provide.
We may also automatically collect certain information about you when you visit the Site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly or via cookies and similar tracking technologies.

Lawful Bases for Processing (GDPR/UK GDPR)

We process your personal data under the following lawful bases:

• Consent: when you agree to the use of cookies or to receive marketing.

• Contract: when processing is necessary to provide services you request.

• Legal obligation: where required to comply with applicable laws.

• Legitimate interests: such as improving our services, preventing fraud, and ensuring network security, provided these interests do not override your rights.

Use of Your Information

We may use the information we collect for purposes including:

• Providing, maintaining, and improving our Site and services.

• Responding to inquiries and fulfilling requests.

• Sending marketing communications where you have consented.

• Protecting against, detecting, and preventing fraud or unlawful activity.

• Complying with legal obligations.

• Other purposes disclosed to you at the time of collection.

Disclosure of Your Information

We may share your information with service providers and partners who perform services on our behalf, with regulatory or legal authorities when required by law, and in the event of a business transfer such as a merger, acquisition, or asset sale.

International Data Transfers

As we operate globally, your personal data may be transferred to and stored outside the European Economic Area (EEA) and the UK (for example, in Australia or the United States).

When we transfer data internationally, we implement safeguards such as:

• Standard Contractual Clauses approved by the European Commission or UK authorities.

• Transfers to countries with an adequacy decision recognising their data protection standards.

Residents of the European Economic Area (EEA) and UK

You have the following rights:

• Right of access to your personal data.

• Right to rectification of inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”).

• Right to restrict processing in certain circumstances.

• Right to object to processing based on legitimate interests or direct marketing.

• Right to data portability.

• Right to withdraw consent at any time.

• Right to lodge a complaint with your local data protection authority.

To exercise these rights, please contact us at hello@crosspromotions.com.au.

Residents of Australia and Certain U.S. States

You may have additional rights under local laws, including access to and deletion of your personal information, and the right to opt out of certain disclosures for marketing. Contact us at the email above to exercise your rights.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve user experience, analyse traffic, and deliver personalised content and advertising. We rely on our legitimate interests to use strictly necessary cookies that are essential for the Site to function. All other cookies (such as analytics, functional, and marketing cookies) are only used with your consent, which you may provide through our cookie banner or settings tool.

• Strictly necessary cookies: required for the Site to function (do not require consent).

• Performance/analytics cookies: help us understand site usage.

• Functional cookies: remember your preferences.

• Advertising/marketing cookies: used to deliver personalised ads.

Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to access or use certain features of the Site.

Rights of European Residents
If you are a resident of the European Economic Area (EEA), you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, as well as the right to object to or restrict certain processing activities. To exercise these rights, please contact us at hello@crosspromotions.com.au.

Rights of Residents of U.S. States
If you are a resident of a U.S. state that provides additional privacy rights, you may have the right to request access to and deletion of your personal information, as well as the right to opt-out of certain disclosures of your personal information to third parties for marketing purposes. To exercise these rights, please contact us at hello@crosspromotions.com.au.

Changes to Our Privacy Policy
We may update this Privacy Policy from time to time at our sole discretion. When we make changes to this Privacy Policy, we will update the “Effective Date” at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

Use of Site by Minors
Our website and its content are designed for and directed towards adults, and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please do not use this site or provide any personal information to us.

Opt-Out Clause
If you have opted in to receive marketing communications from us, you may opt out at any time. To stop receiving promotional emails or newsletters from Thunder from Down Under, you can follow the unsubscribe instructions located at the bottom of each communication. Please note that even after opting out of receiving promotional communications, you may still receive administrative communications from us, such as transaction confirmations, notifications about your account activities, and any notices regarding our terms or policies.

Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@crosspromotions.com.au

For EU/UK data protection queries, our representative is Cross Promotions International, TEG Europe, 2nd Floor, Spectrum, Bond Street, Bristol, BS1 3LG, United Kingdom, reachable at hello@crosspromotions.com.au